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Victims’ families still donating devastating artifacts to 9/11 Memorial & Museum — including fateful boarding pass, FDNY shield

victims’-families-still-donating-devastating-artifacts-to-9/11-memorial-&-museum-—-including-fateful-boarding-pass,-fdny-shield
Victims’ families still donating devastating artifacts to 9/11 Memorial & Museum — including fateful boarding pass, FDNY shield

One month after losing his mother, Jason Seymour received a mystery package at his California home.

Inside was the boarding pass that his mom, Jacqueline “June” Norton, had used to board American Airlines Flight 11 at Boston’s Logan International Airport on the morning of Sept. 11, 2001, on her way to Los Angeles with her husband, Robert.

From there, they were set to travel on to Santa Barbara for Seymour’s wedding four days later.

Jacqueline June Norton's recovered purse and family photos that were found inside of it are pictured after being returned to her son, Jason, on Wednesday, April 9, 2025.

June Norton’s purse and its contents, including her Flight 11 tickets, survived the horrifying attacks at the World Trade Center on Sept. 11, 2001. David E. Starke

The ticket was tucked inside her purse and is one of the few intact personal effects found after the plane carrying 92 passengers and crew members was flown by hijackers into the North Tower of the World Trade Center.

“It’s the most jaw-dropping thing. It was literally on the plane when it went into the tower, which is just crazy. Because of the destruction of the towers, obviously there’s not very many items that survived,” Seymour told The Post.

“To think of the fragility of a boarding pass surviving that explosion is just kind of crazy … it’s kind of a miracle.”

The pass is one of hundreds of artifacts connected to that day that have been recently loaned or donated to the 9/11 Memorial & Museum. Seymour likened it to “two tickets from the Titanic.”

Jacqueline June Norton's recovered purse and family photos that were found inside of it are pictured after being returned to her son, Jason, on Wednesday, April 9, 2025.

Norton, center, was flying to California to attend her son’s wedding. David E. Starke

Recovered boarding passes and a pocketbook belonging to Jacqueline June Norton are shown on Monday, January 5, 2026. Weeks after the September 11 attacks, Norton's son Jason Seymour received his mother's recovered purse in the mail, which contained her wallet, personal belongings, and the original boarding passes for American Airlines Flight 11.

The boarding passes even show the numbers of the seats where Norton and her husband, Robert, were sitting. 9/11 Memorial Museum Staff

He suspects the tattered pocketbook, which also contained Norton’s cellphone, Tiffany pen and a newspaper clipping containing a poem about tolerance, was sucked out of the plane and found on a nearby rooftop by the Port Authority of New York and New Jersey.

Seymour decided to loan it to the museum this year so that visitors are reminded of how normal the victims were.

“It’s one of those things that everybody pictures: their mom with a purse,” he said.

Darlene Keohane’s decided to donate her brother’s shoes for a similar reason. John wasn’t supposed to report to work at Zurich Insurance on Sept. 11, but fatefully decided to stop by his office when the attack on the World Trade Center began just one block away.

John Keohane in an undated picture.

John Keohane was working near the World Trade Center when the attack began. 9/11 Memorial

The 41-year-old helped evacuate dozens of his coworkers from One Liberty Plaza and connected on the street with his domestic partner, Mike, seemingly safe.

“He called my mom on the telephone and was saying, ‘This is awful. There’s been a plane crash into the World Trade Center,’ and he told her he thought that a third plane had hit … and that was the end,” John’s sister, Darlene Keohane, recalled.

The boom he heard was actually the South Tower collapsing. In the chaos, he was separated from Mike.

It would be three days before John’s family in San Francisco got the call that his body was found in the wreckage. Desperate to learn more about his final moments, they submitted letters to buildings in the area looking for anyone who might have crossed paths with him.

The shoes worn by 9/11 victim John Keohane are pictured at the 9/11 Memorial Museum on Wednesday, July 26, 2023. Keohane, who worked at One Liberty Plaza, was killed by falling debris from the South Tower's collapse after helping his colleagues evacuate on Sept. 11, 2001.

John’s sister, Darlene, donated the shoes he was wearing when he tried to run for his life. 9/11 Memorial Museum

Father Andrew Cieszkowski, a pastor at nearby Our Lady of Victory, replied to say he was able to perform last rites.

“It’s amazing. Otherwise, we wouldn’t have known really where he was exactly,” Darlene said.

“The museum will preserve John’s memory,” she added of the decision to part with his shoes. “He went to [his office] that morning in those shoes and hours later he died running for his life in his shoes.”

Another recent addition to the museum came from the family of Brian O’Flaherty. While the FDNY Battalion Chief’s life-saving helmet was given to the memorial even before the museum had an address, the hat’s front piece stayed with O’Flaherty until after his death from 9/11-related cancer in 2022.

He was part of the 9th Battalion crew who rushed into the Marriott Hotel concourse when the South Tower collapsed, killing several of his men and severely injuring many of the survivors.

FDNY Battalion Chief Brian O'Flaherty is pictured in the 1980s as Captain of Rescue 1. O'Flaherty responded to the WTC on 9/11 and passed away in 2022 from a 9/11-related illness.

FDNY Battalion Chief Brian O’Flaherty died in 2022 from a 9/11-related illness. Courtesy of Kerry O’Flaherty

The frontal shield originally attached to FDNY Chief O'Flaherty's helmet, which he wore while responding to the World Trade Center on Sept. 11, 2001. Chief O'Flaherty was injured in the collapse of the South Tower, and the shield was later removed, polished, and lent to the family of Battalion 9 Chief Edward Geraghty, who was killed that day.

His family donated the frontal shield to the museum, reuniting it with the helmet that was donated more than a decade earlier. David E. Starke/ 9/11 Memorial Museum

O'Flaherty and his family.

O’Flaherty gave his helmet to another firefighter, who also survived the tragedy. Courtesy of Kerry O’Flaherty

A piece of concrete slammed down on top of O’Flaherty, knocking him unconscious and crushing his shoulder — injuries his family said ultimately saved his life.

His helmet, however, did go back into the towers: He passed it off to a fellow firefighter, who ended up losing it. When it was found in the debris after the buildings collapsed that day, O’Flaherty’s wife, Karin, was warned he may have been killed with the 15 other men from the 9th Battalion.

“He did what every other firefighter, whether they were working or at a beach, wherever they were, ran into the city, ran through the tunnels, ran towards the event,” said Karin O’Flaherty.

He was later located by his family at a hospital. But O’Flaherty grappled with survivor’s guilt for the rest of his life and, even after donating his helmet to the museum, held onto the front piece in case it could bring solace to any of the children of his fallen brothers.

Now it’s a symbol to remind us all of the many sacrifices made that day.

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